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Level20 We build real solutions for real people

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Inspired by people.
Driven by results.

Level20 is the new business incubator for Progressive. We are built on the principle that people face real problems every day, and deserve real solutions. By addressing unmet needs, we provoke growth beyond insurance to develop new ideas, products, and services that help people overcome, succeed, and thrive.

102

team members

initiatives

products launched

Not all who wander in the metroparks are lost

This is an open environment where you can always feel confident about being 100% yourself. We want you to dare to disagree. Because that's how growth happens, and that's what we're all about.

Azadeh Hardiman, Business Leader, Level20

Who we are

Alarmingly Curious

We are a radically diverse group of individuals with a common attribute: insatiable curiosity about the world around us. This curiosity drives us to explore real world problems—big and small—and use collaboration, technology, and human insight to create smart solutions for our customers.

Alarmingly Curious

Azadeh Hardiman
Business Leader, Level 20

Dominic Valentino
Growth Engine Director

Christian Carter
Product Strategist

Ariel Menkin
Initiative Director

Revae Dos-Reis
Product Strategist

Feras Dieratany
Full Stack Developer

Craig Israel
Copywriter / Brand Strategist

Ben Siegel
Operations

Denny Reever
Full Stack Developer

Erika Vigliucci
Full Stack Developer

Chris Crawford
Full Stack Developer

Tomeka Robinson
Initiative Director

Katherine Schiele
Office Administrator

Jack Gazdik
Growth Marketing

Jason Hoehnen
Initiative Director

Augusto Torres
Operations Specialist

Mandy Miller
Initiative Director

Allen Layne
Operations Specialist

Marilyn Kaufman
Product Strategist

Nicole Capuana
Product Strategist

Amma Odum
Product Designer

Ruei Chen
Product Strategist

Shelby Muter
Product Designer

Stuart Tannehill
Full Stack Developer 大家好

Thomas Nebesar
Product Designer

Gina Larocca
Product Designer

Sandesh Yadav
Full Stack Developer

David Upson
Security Consultant

John Stevens
Full Stack Developer

Carolyn Kearney
Product Strategist

Matthew Sarznyiak
Full Stack Developer

Michael McCauley
Product Designer

Tim Boesel
Product Designer

Nate Black
Data Scientist Lead

Karthik Kunchukuttan
Full Stack Developer

Matt Thompson
Full Stack Developer

Shi-Kwan (SK) Tan
Full Stack Developer

Joseph Fruscella
Full Stack Developer

Adam Zimmerman
Data Analyst

Lauren Nelson
Product Strategist

Sarah Thompson
Lead Data Analyst

Becky Malaga
Product Strategist

Katherine Readey
Product Strategist

Ravi Patel
Lead Product Strategist

David Stoehr
Product Strategist

Tucker Cozzens
Full Stack Developer

Tim Schluckebier
Operations Lead

James Ingraham
Senior Operations Specialist

Kaori Frank
Senior Digital Media Specialist

Sabrina Peacock
Senior Operations Specialist

Surendra Nimmagadda
Architect

Anna Yunker
Product Strategist

Carson Gabriel
Process Consultant

Caryn Donnellan
Lead Product Strategist

Jaylyn Robinson-Hall
Sales & Service Specialist

Lisa Szpak
Sales Specialist

Kylie Halbrook
Operations Strategist

Andrea Solinski
Lead Operations Strategist

Chris Harvan
Lead Data Analyst

Atul Ohja
Full Stack Developer

Connor Hunt
Data Scientist

Vivian Kuper
CRM/Claims Lead

Kenn Louis
UX Design Lead

What makes us different

Built to solve problems

There are a lot of incubators out there, but Level20 is purposefully designed to be different. Our focus isn’t just on cool technology—although we totally love emerging tech—but rather addressing real problems for real people using the most effective methods.

Every business we build doesn’t have to be an insane moonshot, but they are expected to produce results. Our teams are empowered to experiment, design, build, and even kill and rethink products when they aren’t working. In the end, our goal is to launch businesses that make lives more successful and satisfying.

Resources

We operate in lean, fast–acting, cross–disciplinary teams with the full resources and support of Progressive behind us. This allows us to focus on creating outstanding businesses that deliver tangible results. Our corporate support starts from the top down and extends throughout Progressive, meaning we’re here for the long haul.

Scale

We can test our ideas swiftly and widely, thanks to the relationship with our parent company. With literally millions of existing customers and a vast brand footprint, we can ensure our solutions work at any scale, with every customer type, and in any geographic area.

Culture

People are at the center of everything we do. We’ve assembled an incredibly diverse team of curious and creative problem solvers who are driven to make real, lasting change in the world. We allow ourselves to be open, vulnerable, and authentic to unleash genuine connection and deep collaboration that creates real results.

Team structure

Diverse perspectives.
Single-minded mission.

We work in small, multi–disciplinary teams to tackle projects together, from end to end. No competing business goals. No silos. No “turf.” Just frictionless collaboration where every individual contributes their unique perspective and skills to every stage of the project.

Ohio! That’s where your dad’s friend is from

Our Office

We love our city and our space.

We’re located in a renovated warehouse in downtown Cleveland, smack-dab in the heart of the historic Warehouse District. The neighborhood is a vibrant part of town, brimming with restaurants, coffee shops, galleries, storefronts, and beautiful views of the city and Lake Erie.